The UDI Difference
We are a top-quality water purification and treatment company that has installed over 75,000 systems for customers in Florida and Georgia since our founding in 1979. We have been nationally recognized by Water Technology Magazine as the top-performing water treatment service in the United States, boasting over 650 Google reviews with a 4.7-star average and an A+ rating from the Better Business Bureau. We pride ourselves not only on the high quality of our products but also on service after the sale. If you are considering purchasing a water purification system, we believe you should be educated on the subject.
Importantly, the water processing industry has three tiers of equipment, each with distinct characteristics.
Tier 1
This is the lowest quality tier, where equipment is made with the cheapest possible components available, meeting a price point instead of providing a solution. Most of these systems are sold by “Mom & Pop” stores that frequently go in and out of business, or online sites that disappear when customers need them. Big box stores may carry Tier 1 systems, but they avoid selling them due to constant returns and service problems. The typical cost of Tier 1 systems is under $2,500, with 1- to 3-year warranties. They are not a wise investment. Over our 44 years in business, UDI has replaced more Tier 1 systems for customers than we can even count.
Our advice: Don’t waste your money on a Tier 1 water processing system!
Tier 2
Tier 2 systems are an upgrade from Tier 1, built with better features and longer warranties, but they are made with plastic valves and fiberglass tanks. The average price of a Tier 2 water system is between $3,500 to $6,000. These systems are middle-of-the-road options and will provide soft water for a few years, but most do not offer more than that one function. This means that while they can soften water, they cannot remove chlorine, turbidity, and other contaminants. Most Tier 2 products offer a 5- to 10-year warranty, which is a very accurate estimate of their longevity.
Our advice: Tier 2 water processing systems are typically not a complete solution.
In contrast, UDI offers the Water Pro Plus, a water softener that treats your water in three ways—carbon filtering, macroporous cation resin, and silica fiber bed filtering—resulting in much higher quality soft water. The Water Pro Plus carries a 10-year warranty.