You must be the property owner to get a water test/demo. Sorry, UDI cannot provide service to renters! A basic water test from UDI is free and as easy as scheduling an appointment with a technician online or over the phone. Here’s how it works:
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Posted on Google
Carolyn Mobley11 November 2026
Mark Silva was my favorite technician today he came to service my system . He was a good customer service.Posted on Google
J Howell11 November 2026
Love UDI, highly recommend! I’ve had them for over a year now! My maintenance service today was great and the service tech Mark Silva was very helpful! The Water System is amazing and I can honestly always tell the difference in water quality when i’m not home! 10/10 If you’re considering it, do it!Posted on Google
Jerel Lewis11 November 2026
Mark S. was great, very knowledgeable and educated me on a system were had for yrs. Best technician to date.Posted on Google
mary moss10 November 2026
Mark S. Excellent service! Very knowledgeable and friendly! I enjoy my water treatment system! Thank you Mark for being an excellent service representative!Posted on Google
mykita tyson10 November 2026
Mark S. Was very knowledgeable and helpful about the system. I would highly recommend him to service our system anytime. I love the water system and will continue to use their services.Posted on Google
Dennis6 November 2026
Engaging, diligent, knowledgeable and professional. Great experience.Posted on Google
Keisha Griffin6 November 2026
Hi I could not wait to do this review for Mark S. He is sooo nice and knowledgeable. I really enjoyed him servicing our system today. Hopefully he will be the person to come back when we need servicing again. Thanks Mark!!!!Posted on Google
Phillip Willis5 November 2026
Mark S was amazing. He was very friendly and knowledgeable. The water help clear my eczema and helps with my water heater. This company is amazing.Posted on Google
Nye Wats4 November 2026
Mark Silva was my technician today he was very informative and very knowledgeable he explained how to replaced the filters and keep the system working properly I really appreciate this communication and customer service and enjoy the water system and all the benefits that in offersPosted on Google
jose Nunez4 November 2026
Steve arrived and completed a tune up for us. Very professional and educated us on our system.Posted on Google
Brendel Adams4 November 2026
Mark Silva was my technician, he was very knowledgeable, kind, polite, and friendly. The water system has been a great experience. I've had it for 15 years or more.Posted on Google
Sue Polite-Williams4 November 2026
Excellent service. Provided vital information about the system that I never knew.
“I bought my system almost 30 years ago in Apopka, FL. It is a big investment and worth every penny. When moving to my new home in St. Cloud, FL, I had the system removed and installed at the new house. Everyone from sales, office staff and technicians all represent your company well! I wish I could show people the inside of the incoming city waterline and the outgoing waterline after the softener to see the difference!! The incoming pipe is dirty inside…the outgoing still white as fresh snow. Makes me feel better about my drinking water. No spots on the shower glass. I highly recommend this company. “
Michael G. of St. Cloud, FL (30+ year customer)