You must be the property owner to get a water test/demo. Sorry, UDI cannot provide service to renters! A basic water test from UDI is free and as easy as scheduling an appointment with a technician online or over the phone. Here’s how it works:
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RAHEL KIBREAB30 September 2026
Herman provided great customer service and did a great job. Thank you.Posted on Google
Brynn30 September 2026
Anthony was wonderful from start to finish! He answered all of my questions and made sure our system was in pristine working condition!Posted on Google
debra owens29 September 2026
I had to pleasure of having Mark Silva The technician UDI Who was very knowledgeable answer every question I had which I had quite a few purge my line did my Have the did things that you knows I didn’t know what I had to do but he was awesome. I would recommend anybody who has a water filtration system. Please keep it services because it is very important and if you get a very knowledgeable technician they can impart a lot of knowledge on you. Thank you a lot Mark for your help.Posted on Google
Isabel Patton29 September 2026
Had a wonderful experience with both the installer Charles and Shannon that came to our house to describe and show in detail what the product can produce. We are now enjoying cleaner water better for our dry skin. And our dog is drinking more water himself.Posted on Google
david waithe29 September 2026
Mark Silva was very informative and very pleasant to have as a workman. I was very satisfied with his service.Posted on Google
James Army27 September 2026
The tech that came was great!!!Posted on Google
Tina Minor26 September 2026
My technician Mark S was exceptionally knowledgeable. He was on time and clean. UDI Water is awesome.Posted on Google
Liz Jourdan26 September 2026
Five stars for Mark Silva from UDI. He did an outstanding job servicing my water filter system. From the moment he arrived, Mark was professional, courteous, and knowledgeable.. He took the time to explain everything clearly, answered all my questions, and made sure I understood how the system was working and how to maintain it properly. I especially appreciated his attention to detail, patience, and commitment to excellent customer service. Mark was not only highly skilled but also respectful, friendly, and genuinely helpful. He represented UDI exceptionally well and made the entire service experience easy and reassuring. I would gladly recommend Mark and UDI to anyone looking for dependable, professional water filtration service. Five stars without hesitation.Posted on Google
Benjamin Stoller25 September 2026
Mark was wonderful! Very professional and kind! Did a great job!Posted on Google
Tim25 September 2026
Mark Silva came by for routine service today. Great technician!!!Posted on Google
Antonia Rosado (Toni)24 September 2026
Great service. Very professional and respectful. Herman us a cool guy.Posted on Google
Maurissa Slocum24 September 2026
Mark was extremely professional. He answered all questions I had about the system. He showed me how to turn system off if every I suspect a leak. Very helpful.
“I bought my system almost 30 years ago in Apopka, FL. It is a big investment and worth every penny. When moving to my new home in St. Cloud, FL, I had the system removed and installed at the new house. Everyone from sales, office staff and technicians all represent your company well! I wish I could show people the inside of the incoming city waterline and the outgoing waterline after the softener to see the difference!! The incoming pipe is dirty inside…the outgoing still white as fresh snow. Makes me feel better about my drinking water. No spots on the shower glass. I highly recommend this company. “
Michael G. of St. Cloud, FL (30+ year customer)