You must be the property owner to get a water test/demo. Sorry, UDI cannot provide service to renters! A basic water test from UDI is free and as easy as scheduling an appointment with a technician online or over the phone. Here’s how it works:
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Posted on Google
Clifford Flick17 September 2026
Another fantastic experience. Slight difficulty with system just over a month after annual service. Brandon returned to assess and replace torn seal. No charge. Appreciate the continued ongoing support. Thank you! Appreciate the annual service once again. Thx Brandon! Very thorough, no problems with the system. Looking forward to next time. Another great experience. Brandon showed up as scheduled to provide annual service/tune up. Very knowledgeable and efficient. Like servicing your auto, system ready for another year of service, no complaints. Thx! Great experience! Water tested Friday, rep came to discuss next day. The following Monday, system installed with no prepay. Technician extremely knowledge and amenable. The next week, rep came to discuss satisfaction and collect payment. System warranted for ten years. Long overdue, highly recommend!!Posted on Google
Aaron Williams16 September 2026
Mark Silva did an outstanding job and he is very knowledgeable and resolved all the issues that I had. Awesome Technician!!!!Posted on Google
Lonnie Hall16 September 2026
Mark Silva has performed well above expectation. He was very professional & quite knowledgeable as he diagnosed our filtration system issue. As a customer for over 11 years, it is this type if high level, professional service which reflects very well on the company's image. This experience makes it easy to recommend UDI to others. THANKS Mark for a professional job!Posted on Google
Florence Walton16 September 2026
Anthony was very knowledgeable. Took the time to explain how the system works.Posted on Google
Judy Roseberry16 September 2026
Mark Silva was our service technician today and he was very knowledgeable and a helpful Professional service technician.Posted on Google
Jeff King15 September 2026
Mark Silva took good care of usPosted on Google
Kristian Johnsen15 September 2026
In the past 10 years I have had UDI taking care of my water filtration system. It’s awesome. We have a well and no smell in our water and it tastes fabulous. When I have any mechanical issues which is few and far between. Marc is my technical guru. He fixes all my stuff. Latrice is my new favorite. She handles all of my scheduling needs. I’ve only called 2 times in the past couple years mainly to set up maintenance but she knows who I am. I’m not just a number and that means a lot. Thanks UDI for a great decade.Posted on Google
Lisa Pittman15 September 2026
Herman has serviced our water filter two years in a row now and is absolutely the best technician! He is professional, extremely nice and helpful and answered all of my questions expertly. I felt that our system is in the best of hands and appreciate his expertise immensely! Thank you so much!! Lisa Pittman - GeorgiaPosted on Google
aahniyah thomas13 September 2026
John was an amazing agent, he was kind and patient and explained everything to us, and very insightful. Unfortunately I didn’t get the system, but definitely would hope to work with them in the future.Posted on Google
mike williams12 September 2026
Elliot, was super cool to work with. On time, extremely efficient with work performed. Very knowledgeable about products and services related to my system and upgrades that would be helpful.Posted on Google
Premier Financialhealthservicesgrp12 September 2026
Mark Silva was very thorough and did an excellent job.Posted on Google
Howard Whitely12 September 2026
Technical Mark Silver service was impeccable, he came in the time allowed and serviced our water filtration system in a timely manner. He is professional as they come and we will recommend them all the time.
“I bought my system almost 30 years ago in Apopka, FL. It is a big investment and worth every penny. When moving to my new home in St. Cloud, FL, I had the system removed and installed at the new house. Everyone from sales, office staff and technicians all represent your company well! I wish I could show people the inside of the incoming city waterline and the outgoing waterline after the softener to see the difference!! The incoming pipe is dirty inside…the outgoing still white as fresh snow. Makes me feel better about my drinking water. No spots on the shower glass. I highly recommend this company. “
Michael G. of St. Cloud, FL (30+ year customer)