You must be the property owner to get a water test/demo. Sorry, UDI cannot provide service to renters! A basic water test from UDI is free and as easy as scheduling an appointment with a technician online or over the phone. Here’s how it works:
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Posted on Google
James Army27 September 2026
The tech that came was great!!!Posted on Google
Tina Minor26 September 2026
My technician Mark S was exceptionally knowledgeable. He was on time and clean. UDI Water is awesome.Posted on Google
Liz Jourdan26 September 2026
Five stars for Mark Silva from UDI. He did an outstanding job servicing my water filter system. From the moment he arrived, Mark was professional, courteous, and knowledgeable.. He took the time to explain everything clearly, answered all my questions, and made sure I understood how the system was working and how to maintain it properly. I especially appreciated his attention to detail, patience, and commitment to excellent customer service. Mark was not only highly skilled but also respectful, friendly, and genuinely helpful. He represented UDI exceptionally well and made the entire service experience easy and reassuring. I would gladly recommend Mark and UDI to anyone looking for dependable, professional water filtration service. Five stars without hesitation.Posted on Google
Benjamin Stoller25 September 2026
Mark was wonderful! Very professional and kind! Did a great job!Posted on Google
Tim25 September 2026
Mark Silva came by for routine service today. Great technician!!!Posted on Google
Antonia Rosado (Toni)24 September 2026
Great service. Very professional and respectful. Herman us a cool guy.Posted on Google
Maurissa Slocum24 September 2026
Mark was extremely professional. He answered all questions I had about the system. He showed me how to turn system off if every I suspect a leak. Very helpful.Posted on Google
Chris Looney24 September 2026
Mark Silva was quick and professional. Love the waterPosted on Google
Ashley Finch24 September 2026
Herman was excellent and got right to it. I had some questions about the system and he was great to walk me through it. Great service!Posted on Google
Jacqueline King23 September 2026
I had a great experience with the service technician Myles Hunter. He was professional, knowledgeable, courteous, and took the time to thoroughly inspect, service our system and explain everything clearly. The entire process was handled efficiently, and I truly appreciated his excellent customer service.Posted on Google
James Jackson23 September 2026
Mark was very informative as well as attentive. Mark listen to my concerns and addressed them or called his supervisor and got me an answer. Mark personality is infectious and inviting. Bravo Zulu Mark for a job well done!Posted on Google
Atlanta Georgia23 September 2026
This 5 star rating is guided primarily by how I was treated by customer relationship manager Latrice. She was amazing and attentive and detail oriented. I have been a customer for over 20 years. I recently required maintenance for my system above the regular yearly maintenance. At that time, I considered purchasing an entirely new and different system so I began to explore the market. UDI was how about to lose me as a customer for sure. BUT Latrice educated me on the new systems that UDI had to offer and sent me relevant information so that I could make an educated decision. She did not pressure me. She just gave me the information and gave me the time. Once I made my decision, I called to establish an appointment and she got one of installation experts over to me right away. The technician explained the new system to us and made sure that we understood how to utilize it. This installation was very neat. It was much nicer than the previous installation. He also explained related maintenance options available to me. My modernized UDI system is now installed and I am pleased with the water quality. Latrice thank you for taking the time to retain me as a customer Happy in Atlanta
“I bought my system almost 30 years ago in Apopka, FL. It is a big investment and worth every penny. When moving to my new home in St. Cloud, FL, I had the system removed and installed at the new house. Everyone from sales, office staff and technicians all represent your company well! I wish I could show people the inside of the incoming city waterline and the outgoing waterline after the softener to see the difference!! The incoming pipe is dirty inside…the outgoing still white as fresh snow. Makes me feel better about my drinking water. No spots on the shower glass. I highly recommend this company. “
Michael G. of St. Cloud, FL (30+ year customer)