You must be the property owner to get a water test/demo. Sorry, UDI cannot provide service to renters! A basic water test from UDI is free and as easy as scheduling an appointment with a technician online or over the phone. Here’s how it works:
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Posted on Google
Pamela Pennington3 November 2026
Mark S. was knowledgeable, friendly and very professional. He answered my questions and demonstrated how to reset my system in case of a power outage.Posted on Google
Tommy Mays3 November 2026
Mark Silva was our technician. Not only was he extremely knowledgeable, he was thorough, professional and very friendly. We are requesting that Mark be assigned to our house if and when service is required in the future. Tommy Mays Roswell, GeorgiaPosted on Google
Marjan Asemani3 November 2026
We called different companies, including UDI to test the water at our home and give us a quote. What stood out with UDI was both the quality of their filtration system and the professionalism and friendliness of their sales representative. I have a PhD in chemical engineering, so I was already familiar with the processes involved. However, product quality isn’t the only thing that matters, customer service and how people treat you are equally important. Mayor was very kind and explained the process clearly. We booked the installation, and Benjamin completed it quickly and neatly. A few weeks later, Mayor returned to test the water and make sure everything was working properly. That follow-up care is exactly the kind of service I value. I highly recommend UDI to anyone looking for a quality water filtration system and excellent customer service!Posted on Google
Walt Hunnings2 November 2026
Bredan arrived on time, provided professional knowledgeable service to our UDI System. Made sure I understood how system worked and safety shut-offs locations. Highly recommended!Posted on Google
Joyce Bolds31 October 2026
Mark Silva was a personable and professional service technician. He was very knowledgeable and explained what to expect! He was excellent!!!!Posted on Google
Romona Turner31 October 2026
Mark was extremely knowledgeable, friendly, and very professional.Posted on Google
Nick Saunders30 October 2026
Paul, the rep in New Port Richey, was very helpful and consideratePosted on Google
Chris Gordy30 October 2026
Very knowledgeable and informative about the product. I had know clue of anything about the products but he showed and taught me everythingPosted on Google
Jonni Stephenson29 October 2026
Mark S. came to fix my filter and went above and beyond to get it to work. His attitude was very positive. He didn't give up and now everything is back to working. Thank you Mark.Posted on Google
Maly Roberts29 October 2026
I have had a UDI filtration system for years, and it is worth the value. My most recent annual service call was done by Mark Silva, and he was great. I recommend UDI.Posted on Google
Nathan Williams28 October 2026
Mark Silva did a great job and explained everything to me as he was doing the job.Posted on Google
Alexondra Coleman28 October 2026
Mark S was great friendly and fast
“I bought my system almost 30 years ago in Apopka, FL. It is a big investment and worth every penny. When moving to my new home in St. Cloud, FL, I had the system removed and installed at the new house. Everyone from sales, office staff and technicians all represent your company well! I wish I could show people the inside of the incoming city waterline and the outgoing waterline after the softener to see the difference!! The incoming pipe is dirty inside…the outgoing still white as fresh snow. Makes me feel better about my drinking water. No spots on the shower glass. I highly recommend this company. “
Michael G. of St. Cloud, FL (30+ year customer)