You must be the property owner to get a water test/demo. Sorry, UDI cannot provide service to renters! A basic water test from UDI is free and as easy as scheduling an appointment with a technician online or over the phone. Here’s how it works:
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Posted on Google
aahniyah thomas13 September 2026
John was an amazing agent, he was kind and patient and explained everything to us, and very insightful. Unfortunately I didn’t get the system, but definitely would hope to work with them in the future.Posted on Google
mike williams12 September 2026
Elliot, was super cool to work with. On time, extremely efficient with work performed. Very knowledgeable about products and services related to my system and upgrades that would be helpful.Posted on Google
Premier Financialhealthservicesgrp12 September 2026
Mark Silva was very thorough and did an excellent job.Posted on Google
Howard Whitely12 September 2026
Technical Mark Silver service was impeccable, he came in the time allowed and serviced our water filtration system in a timely manner. He is professional as they come and we will recommend them all the time.Posted on Google
Kevin12 September 2026
Herman James provided an amazing maintenance service for our system. I want to recognize his customer service because he went an extra mile to fix the issues I was having with the system. In previous years I had mentioned an issue with the part that holds the resin rinse fluid. Noone would take a look at it until he found the issue and replaced the whole part and fixed it in no time. He is the best and deserves a raise.Posted on Google
Hugh Maxwell11 September 2026
Strong customer service!Posted on Google
Alicia McCampbell11 September 2026
Mark silva was my services tech today Excellent customer service and very personable! Answered all my questions with patience- lol! Highly recommend Mark!! 5 star plus!!!Posted on Google
Senesta Collier10 September 2026
Mark Silva was very professional and answered all my questions with pleasure.Posted on Google
Bernice Pascal10 September 2026
I have had my water softener for 26 years now and it has been well worth purchasing. Other people have trouble with hard water issues but I don't seem to have the same problems. United Hydro has been a very good company to work with.Posted on Google
Eric May10 September 2026
Mark did a great job. He was efficient and provided useful details about the water softener system.Posted on Google
Justin Turner9 September 2026
Tech was great, quick, process and informativePosted on Google
Michael Chin5 September 2026
Mark S was very friendly professional and informative. He came and explained everything he did. Showed me how to operate system and also how to turn off the system in case of leaks or emergency. Mark is very detailed and I highly recommend him. The UDI system is great. No hard water marks in my shower, great tasting and refreshing.
“I bought my system almost 30 years ago in Apopka, FL. It is a big investment and worth every penny. When moving to my new home in St. Cloud, FL, I had the system removed and installed at the new house. Everyone from sales, office staff and technicians all represent your company well! I wish I could show people the inside of the incoming city waterline and the outgoing waterline after the softener to see the difference!! The incoming pipe is dirty inside…the outgoing still white as fresh snow. Makes me feel better about my drinking water. No spots on the shower glass. I highly recommend this company. “
Michael G. of St. Cloud, FL (30+ year customer)