We can’t control nature or the winter weather, but we can control our preparation! UDI would like to offer the following advice to protect your water treatment system and plumbing. This is critical to prevent your pipes from potentially bursting! By taking these precautions, you can ensure an uninterrupted supply of good, clean water to your home.
As always, please call if you have any questions – UDI Service Line: 1-800-654-7122
Georgia (Installations from 2015 to present)
You have a freeze valve on your system that will spray water when the water temperature reaches 35 degrees F. This is perfectly normal and keeps the water from reaching the freezing point.
We would also offer the following two suggestions as extra precautions to fully protect your system:
All Other Georgia & Florida Installations
If your Hydro-Quad or Hydro-5 STS is installed outside your home, in a pump house, a crawl space, an unheated garage or any other unheated location, please do the following to protect your plumbing, pipes and system:
Video On How To Protect Your Water Purification During Freezing Weather & Where To Find Covers
Here is a link to a video that shows how to utilize items you probably have at home that can protect your system from the freezing weather: https://www.youtube.com/watch?v=xC3u7Y6irts
You can also find water softener covers sold on Amazon.
If you have a freeze valve, do not wrap it so it will allow a small mist of water to spray if the temperature gets to 35 degrees, or less. The freeze valve will look like one of the following three: