Charles
St. Augustine, FL February 16, 2022
WHAT WE NEEDED: We very recently moved to St. Johns County and soon realized something had to be done with our municipal water supply to alleviate (1) the mineral stains on glass shower sliders, sinks, toilets and on dishes, glasses, flatware and other items that cycled through the dishwasher, (2) the excessive use of soaps and shampoos for showers/baths and even dish soap when we did not use the dishwasher, and (3) the rather strong chlorine odor from the tap. FIND A FIX: We did not have to wait too long before door-to-door reps for three different water treatment companies arrived. After a short introduction by each we agreed to have our water tested in their labs. For each company, this was followed by a home visit by a tech/sales rep from each company. During each visit, in our presence, the tech drew a water sample and performed analogous tests to confirm the results from the lab. OUR CHOICE: Fortunately for us, UDI was the last door-to-door rep to arrive at our home and within less than 30 seconds it became very apparent that Shannon was very polite and, importantly, articulate and knowledgeable about what she presented. About 36 hours later, Cliff, an equally intelligent and well-spoken tech arrived and explained the entire process of the UDI system, its installation, operation and (very minimal) maintenance. By noon the next day the UDI system was installed and operational in our home. That was followed a week later by a visit from Elena who was there to ensure that (a) all was working properly (and even walked me through the UDI process while she was doing so, from the water supply line to the faucet), (b) any and all outstanding questions were answered (she handled them expertly), and (c) that all of our needs were met. The bottom line - not only did the UDI system rid us of all the water issues we faced, at every step of the way it was a sincere pleasure working with the UDI representatives.
St. Augustine, FL February 16, 2022
WHAT WE NEEDED: We very recently moved to St. Johns County and soon realized something had to be done with our municipal water supply to alleviate (1) the mineral stains on glass shower sliders, sinks, toilets and on dishes, glasses, flatware and other items that cycled through the dishwasher, (2) the excessive use of soaps and shampoos for showers/baths and even dish soap when we did not use the dishwasher, and (3) the rather strong chlorine odor from the tap. FIND A FIX: We did not have to wait too long before door-to-door reps for three different water treatment companies arrived. After a short introduction by each we agreed to have our water tested in their labs. For each company, this was followed by a home visit by a tech/sales rep from each company. During each visit, in our presence, the tech drew a water sample and performed analogous tests to confirm the results from the lab. OUR CHOICE: Fortunately for us, UDI was the last door-to-door rep to arrive at our home and within less than 30 seconds it became very apparent that Shannon was very polite and, importantly, articulate and knowledgeable about what she presented. About 36 hours later, Cliff, an equally intelligent and well-spoken tech arrived and explained the entire process of the UDI system, its installation, operation and (very minimal) maintenance. By noon the next day the UDI system was installed and operational in our home. That was followed a week later by a visit from Elena who was there to ensure that (a) all was working properly (and even walked me through the UDI process while she was doing so, from the water supply line to the faucet), (b) any and all outstanding questions were answered (she handled them expertly), and (c) that all of our needs were met. The bottom line - not only did the UDI system rid us of all the water issues we faced, at every step of the way it was a sincere pleasure working with the UDI representatives.
